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Pricing

One platform price, and you add what you need

No tiers to compare and no quote to wait for. One price for the platform, then a published rate for anything you add — more storage, more people, an extra library, a module. Set your numbers and the price moves with them.

From

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$349a month

1,000 users, 1 TB of storage and one library, with every feature below switched on.

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Calculate your price

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Customise plan

1,000 included, then $3 per user per year

TB

1 TB included, then $35 per TB a month

1 included, then $200 each a month

Packages

Consent$250 a monthWhat's included
Public portal$200 a monthWhat's included

AI

15,000 included with each AI feature below

Tagging on photos$35 a month, and $3 per 1,000 photos above 15,000
Visual similarity search$35 a month, and $3 per 1,000 photos above 15,000
Facial recognition on photos$100 a month, and $12 per 1,000 photos above 15,000
Text recognition$2 a month, 1,000 PDF scans included
Tagging on video$100 a month, and $12 an hour above 10
Transcription on video$45 a month, and $6 an hour above 10

Add-ons

Single sign-on$100 a month
Test instance$100 a month
TB

Sold in 5 TB blocks at $70 each, with 1 TB of downloads a month

What that adds up to

Base platform
$349

$349a month

$4,188 a year

Or start from one of these

Real configurations, priced by the same calculator. Load one and change whatever does not match.

  • A growing business

    Tagging that happens on upload, so files can be found by people who never filed them. One library, a couple of terabytes, and nothing switched on that nobody uses.

    1,000 users · 2 TB · 1 library · AI tagging on photos

    $419a month

  • An independent school

    One archive across the whole school, with consent on every photograph of a child and AI doing the tagging nobody has time for.

    1,500 users · 3 TB · 2 libraries · AI tagging and consent

    $1,029a month

  • An enterprise media group

    Eight brands, one archive, single sign-on against the identity provider they already run, and a public portal on the front of it.

    4,000 users · 50 TB · 8 libraries · Everything priced, switched on

    $4,944a month

Prices are in US dollars, per month. Users are billed annually at $3 each and shown here as a twelfth of that. Migration up to 5 TB and your first five hours of training are free. Ask us for pricing in another currency.

In the base platform

None of this is an add-on. It is what $349 a month gets you, before you change a single number above.

Scale

The base price carries allowances, not caps on how you work.

  • Every file typePhotos, video, audio, PDFs and whatever else you throw at it.
  • Unlimited collectionsGrouped around an event, a theme or an issue.
  • Unlimited collaborative workspacesAdd people to a selection so they can work on it together.
  • Unlimited user groupsControl who reaches which part of the archive.

Working with files

  • File and folder management
  • Batch uploads, with the upload history keptYou can see what went in, when, and by whom.
  • Batch metadata editingWhat you can do to one file you can do to a thousand.
  • Add, replace and remove tags across a batch
  • Drag-select files, and drag them between folders
  • Asset versioningA new version replaces the old one without losing it.
  • Comments and replies on files
  • Rate files
  • Grid, masonry or list view
  • A light and a dark interface theme

Finding things

  • Customisable search parametersA file that cannot be found cannot be used.
  • Saved favourite searches
  • Customisable metadata fieldsIPTC and XMP underneath, so metadata survives the trip in and out.
  • Customisable usage types and country listsCountry names vary between organisations. This puts the list under your control.
  • A people directory, not just a file listOne person, all their images, and what each of them is cleared for.

Sharing and access

  • Share files by private link
  • Default access levelsPrivate, library or public, applied as the file lands.
  • Custom access levelsBeyond private, library and public — your own, named your way.
  • Configurable roles and permissionsDecide what each kind of person can do, rather than picking from a fixed set.
  • Watermarks on public previews
  • Guest uploads by file-drop linkSomebody sends you files without needing an account.

Running it

Support and training are part of the licence, not a tier sold on top of it.

  • Admin dashboard with system statsStorage, downloads, uploads and users.
  • User management for admins
  • Download and file-share trackingWho took what, when, and what they said it was for.
  • Site policy pages you write and maintainYour terms, in front of your users, under your control.
  • Training and supportUsually resolved within hours.
  • Ongoing upgradesNew features arrive on your platform without a renegotiation.

Security and operations

Nobody is charged extra for these, so they never appear on a rate card.

  • Two-factor authentication
  • Automated backups
  • Disaster recovery
  • Regular vulnerability testing
  • Restore deleted filesDeletion rights and retention windows are yours to configure.
  • Copyright metadata embedded in downloadsMetadata travels with the file, so it never arrives orphaned.
  • Your own branding and watermarkIncluding the emails the platform sends.

Packages

Whole areas of product, bought as one and priced as one. Switch either on above and the price updates. Both are month to month — nothing here requires a different plan.

Public portal

$200 a month

A front door onto the part of the archive you want the world to see, on your own branding. Everything behind it stays private.

  • A public site built from your own galleriesYou choose what appears. Nothing is public until you put it there.
  • Your branding on a template you choosePick a design from the set and put your own logo, type and colours on it, so it reads as part of your site rather than as somebody else’s tool. For a design of your own instead, buy development days below.
  • Visitors search and download without an accountWithin whatever licence and consent rules the file carries.
  • Watermarks and licence terms carried throughA file leaving by the portal is under the same rules as one leaving by the archive.

AI

Priced a capability at a time, so you are never buying six to get one. Switch on what you want and leave the rest off.

  • Tagging on photos

    $35 a month, and $3 per 1,000 photos above the 15,000 included

    Photographs tagged as they land, alongside whatever anybody tags by hand. Includes 15,000 photos a month, and $3 per 1,000 above that.

  • Visual similarity search

    $35 a month, and $3 per 1,000 photos above the 15,000 included

    Start from one photograph and find the others like it, whether or not anybody tagged them. Includes 15,000 photos a month, and $3 per 1,000 above that.

  • Facial recognition on photos

    $100 a month, and $12 per 1,000 photos above the 15,000 included

    Identify a person once and every photograph they appear in is tagged. Includes 15,000 photos a month, and $12 per 1,000 above that.

  • Text recognition

    $2 a month

    Makes the text inside PDFs and scans searchable.

  • Tagging on video

    $100 a month, and $12 an hour above the 10 hours included

    Video tagged on upload. Includes 10 hours a month, and $12 an hour above that.

  • Transcription on video

    $45 a month, and $6 an hour above the 10 hours included

    What was said becomes searchable text, so you find the clip by the words in it. Includes 10 hours a month, and $6 an hour above that — charged on what you ask for, not on what you upload.

  • Facial recognition on video

    Contact us so we can discuss your needs

    Priced on the number of faces a second of video contains, which depends entirely on what you shoot — a landscape with three people in it and a rock concert are not the same job. So let us talk about it.

  • Translation on video

    Contact us so we can discuss your needs

    Priced on how much is said and how many languages you want it in. Tell us both and we will quote you.

Add-ons

Not everybody needs these, and nobody should pay for them in a bundle to get one of them. Each is priced on its own and switches on above.

  • Single sign-on

    $100 a month

    LDAP or SAML. People sign in with the account they already have.

  • Test instance

    $100 a month

    A working copy of your platform, so you can try a change on it before it reaches everyone.

  • Archive storage

    $70 per 5 TB a month

    For material you keep but rarely open. Slower to retrieve, and a fifth the price of ordinary storage. Includes 1 TB of downloads a month, and $50 per TB above that.

Custom development

$800 a day
  • A portal designed to your specification, rather than from the template set
  • Integrations with the systems you already run
  • Imports and exports in a shape we do not handle yet
  • Reports and exports built to your requirements

Anything you need that the platform does not already do, we will build. Scoped and quoted in days before we start, so you agree the number before you commit to any of it.

Not everyone pays list

Discounted pricing for schools, charities and non-profits

If you are an educational institution, a charity or a non-profit, you pay less than the prices below — ask, and we will tell you how much. And if you are having a hard year, say so. We would rather keep you at a price that works than lose you at one that does not.

migration up to 5 TB, and your first five hours of training
Free
in the base platform. No feature is held back for a higher tier
Everything
collections, workspaces and user groups
Unlimited
answered in hours, not days
Support

Next step

We’d love to explain more…

Still got questions? Curious to see LightRocket in action? Want to know more about pricing?

We’re always happy to show off our system and, yes, we’ll even help out with discounts and pricing.

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