Why LightRocket
A system you buy once, from a team you can call
Every organisation’s archive is different, so we quote for the one you actually have, configure it around the way your people already work, and answer the phone afterwards. Here is what that means in practice.
What the base price covers
One platform price
Feature tiers
- None
Collections and workspaces
- Unlimited
Support and training
- Included
Upgrades
- Included
Published ratesAdd users, storage, libraries or a module at a rate you can see first
Illustrative example
What it costs
One quote, built around your library and your budget. No per-seat arithmetic, and no upgrade tier that unlocks the features you were shown in the demo.
01
Priced against your library
We quote once, for what you need. Not a number that starts high and comes down over three phone calls.
02
Unlimited users, storage and admins
Adding a colleague, a department or another fifty thousand files does not change what you pay.
03
Support is in the price
Consultancy and a named contact are part of the licence, not a service level sold on top of it.
How it gets set up
We configure the system around how your team already works, rather than handing over a default and a manual and wishing you luck.
01
Built around your workflow
Libraries, metadata fields, roles and approval steps are shaped to your organisation before you upload a file.
02
Your branding throughout
Your logo, colours and domain on every part your staff, your partners and the public actually see.
03
We build what is missing
If your work needs something the platform does not do yet, our developers add it. Ask us to quote for it.
Who built it
LightRocket started inside a photo agency. Every part of it exists because we needed it ourselves first, and most of it was written by the people who needed it.
01
Twenty-five years in the archive
Our founders are photojournalists. They indexed, licensed and delivered images for decades before writing software to do it.
02
Straight answers
If LightRocket is the wrong fit for what you are describing, you will hear that on the first call rather than the fourth.
03
The same problems, daily
Our sister platform stores over half a million files for working photographers. We are still users, not only vendors.
What happens after you buy
New features arrive through the year and land on your system without a migration, a new licence or a day of downtime.
01
Upgrades are included
Improvements ship to everyone. There is no old version you get left behind on because you bought in the wrong year.
02
Your requests get built
Most of what we add started as a customer describing something slow. Tell us what is costing your team time.
03
Nothing to reimport
Updates apply to your existing library in place. Your files, keywords and permissions stay exactly as they were.
An upgrade
Applied to your library in place
What changes
One new feature, on by default
No new licence, no migration window, and no version you have to stay on because upgrading would cost you.
What does not
- Every file, at the resolution you uploaded itUntouched
- Keywords, captions and your custom fieldsUntouched
- Roles, permissions and access levelsUntouched
- Share links you have already sent outUntouched
- Anything reading the APIUntouched
Illustrative example
From our founder
We are a small team with a long history in this work. LightRocket is trusted by some of the largest international organisations there are, and it is still true that when you call us, one of us picks up. That combination is the whole point of the company.
Yvan Cohen
Co-founder, LightRocket
Next step
We’d love to explain more…
Still got questions? Curious to see LightRocket in action? Want to know more about pricing?
We’re always happy to show off our system and, yes, we’ll even help out with discounts and pricing.