Solutions
Digital asset management for healthcare
Photographs of patients, staff and facilities in one library, with the consent behind each one recorded against it — and a single action that takes an image out of circulation when somebody changes their mind.
The library this is for, and the one it isn’t
A hospital, a trust or a clinic photographs a great deal that never goes near a patient record: new facilities, staff and recruitment, equipment, events, fundraising, and patient stories told with permission for a campaign.
LightRocket is for that library. It is not a clinical imaging system, it does not hold patient records, and it is not where a radiograph belongs. Saying so plainly is more useful than a page of reassurance, because it is the first question anyone in a hospital asks.
What it does hold is the consent behind the photograph you are about to publish. The images that cause trouble are almost never the clinical ones — they are the patient story still running in a campaign a year after the person asked for it to stop, or the staff photograph of someone who has since left and would rather not be the face of a recruitment drive.
What the platform does
The same six jobs on every sector page. What follows is what each one means for a healthcare organisation.
One library
One library for communications, fundraising and recruitment media, in place of a drive per team and a folder per campaign.
Search that finds it
Find the photograph you are thinking of by keyword, caption, ward, campaign or date, rather than by asking whoever took it.
Who can see what
Access by role. Comms downloads at full resolution, an agency sees only the shoot it was hired for, and neither reaches the rest.
Sending files out
Send a link that expires and caps downloads, watermarked if the file is going out for approval rather than for use.
Consent on the file
The consent form travels with the image. What it covers, where it may be used and when it lapses are properties of the photograph, not of an inbox.
A record of what happened
Every download and share is logged, so a question about where an image has been used is answered from the record rather than from memory.
What changes day to day
Consent is collected where the conversation happens. A release form opens on a phone at the bedside or on location, the person signs it there, and it is attached to their photographs from the moment they are uploaded.
- One person, one consent record, however many shoots they appear in
- An expiry date that takes images out of circulation on its own
- Withdrawal in one action — every photograph covered, including for anyone holding a share link
- Watermarked previews for approval, clean files only once someone has signed off
- A log of who downloaded what, for the answer to “where has this been used?”
None of that makes a clinical judgement for you. It makes the administrative half — the part that goes wrong quietly and is discovered publicly — into something you can check in a few seconds.
Questions healthcare organisations ask
Is this a clinical imaging system?
No. It holds communications, fundraising and recruitment media. Clinical images belong in your clinical systems, and we would tell you so rather than sell you this instead.
How do we collect consent away from a desk?
A consent form opens on a phone or tablet and is signed there. It attaches to the person, so every photograph of them carries it.
What happens when someone withdraws?
Every image covered by that consent comes out of circulation in one action, and the audit trail records it. Share links already sent stop working.
Where is the data held?
On AWS, in the region you choose, encrypted in transit and at rest. The security page has the detail, and we will complete your information governance questionnaire.
Related reading

August 17, 2023
How DAM System Software Helps with Consent Form Management
Want to know how a DAM system software can help you manage your consent forms? Discover what consent form management is and how LightRocket can help.
Read the post

World Health Organization (WHO)
Releasing the Value of a Global Health Archive
By partnering with WHO, LightRocket was quickly able to demonstrate the power & potential of our Digital Asset Management System. Read more in this case study.
Read the case study
Next step
Talk to us about your image library
Tell us what you photograph and what you have to be able to withdraw. We will set the platform up with a sample of your own files so you are judging it on your work.