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Photographs, video, audio, PDFs, office documents and design files. The platform generates a preview for anything it can render, so your team can see what a file is without downloading it first.

If you work with a format we do not handle yet, tell us and we will add it. There is no practical limit on file size or on how many files a library holds.

Every file carries an access level and every user carries a role. Publishing a file makes it findable; it does not make it downloadable.

Download rights are granted per role and per library, so a contributor, an internal team and an external partner can each see a different version of the same archive. Previews are watermarked and thumbnails are protected against right-click saving.

Yes. Every download is recorded against both the file and the user, and administrators can add a note recording how the file was then used.

That gives you a usage history for each file, which is useful for spotting duplicate use and necessary if you ever have to account for how an image was licensed.

There’s no limit to the number of files you can upload. The only limit is your storage allowance. With one or two terabytes you can store tens of thousands, if not more, of high-resolution images.

You can monitor your storage using the dashboard. If you’re getting close to your allocated limit, let us know and we’ll quote you for additional storage, which is priced at US$ 35 a month per TB.

Although we quote our prices monthly, the minimum contract period for LightRocket is one year. At the bottom of the price calculator, you’ll see a both a monthly and a yearly total.

We can get your platform installed in a matter of hours. After that, it’s a question of migrating any legacy or existing content. We usually find it takes a few weeks to get things properly configured. But don’t worry our onboarding team will be with you every step of the way.

We take the service part of software very seriously. You’ll usually get a response from a member of our support team within hours. If you’re reporting a bug, please give us as much information as possible: browser and version, screenshots and a detailed description of what you were trying to do when you encountered your issue. It’ll help us resolve your problem more quickly.

A lot of our best features were added in response to ideas and feedback from our clients. If you want to add a feature, or have a great idea, contact us and we can discuss the value and potential costs. If you absolutely want a custom feature added, and we agree, we’ll issue a quote based on your requirements. But there are times when we’ll take a great idea and just add it anyway at no cost to the client, but in our own time.