Solutions
Digital asset and consent management for NGOs and charities
Consent is recorded when the photograph is taken, whether that's in the field or on a phone. It's then linked directly to the person, so a your team on another continent can only use what's been cleared.
The broken link between a photo and the consent form
The image goes up the same evening. The release form, if it was collected, travels in a bag, gets scanned three weeks later, and lands in a folder named after the trip rather than after the people in it.
By the time a fundraising team picks the photograph for an appeal, the two have nothing to do with each other. What the person agreed to, in which country, and for how long becomes questions that no one can answer with certainty.
This is a safeguarding problem before it’s a compliance one. The people in these sorts of photographs are often the least able to chase down an organisation that gets it wrong, which is exactly why getting it right has to be the easy path rather than the diligent one.
What our platform does
One library
One library across countries and programmes, so the photograph taken by a field team is the same file the fundraising team uses, at full resolution.
Accurate search
Search by country, programme, date, keyword, or your own fields, instead of asking three offices whether anyone has a picture of the water project.
Who can see what
Country and programme teams see their own material; agencies and partners see only what they are working on. Nobody needs to browse the entire archive to do one job.
Sending files
Files go out as links that expire, watermarked while a design is in draft, so a photograph in an unapproved layout cannot quietly become the final one.
Consent linked to the person
The release is linked to the person, in the language it was given in, with what it covers and when it lapses. This is recorded against every photograph of them.
A record of what happened
A record of every use and download. What what a donor report, a board paper or a safeguarding review actually needs.
Consent, from capture to withdrawal
At the point of capture
- A release form, signed there, in the language the conversation happened in.
- Configurable country lists, because what consent has to say differs by jurisdiction.
Once it exists
- Attached to a person, so it covers every photograph of them across every trip.
- An expiry date that takes an image out of circulation without anyone remembering.
- Withdrawal in one action, including for share links already sent.
Volunteers and field staff go into the system like anyone else, so the people taking the photographs aren't the ones left out of the system that manages them. Charities and non-profits can ask about pricing that fits their budget.
Questions NGOs ask
What if someone withdraws consent after we have published?
One action takes every photograph covered by that consent out of circulation, share links included, and the audit trail records what was withdrawn and when.
Can field staff collect consent and upload from a phone?
Yes. The consent form is captured where the conversation happens, in the language it happens in, then uploaded into the same library the fundraising team works from.
Do volunteers need their own licences?
They're added as users within your package's allowance, so most volunteers won't add anything to the bill. It's only once you go beyond that allowance that adding someone has a small cost, and non-profits can ask about pricing that fits their budget either way.
Can we show a donor where an image has been used?
Yes. Every use and download is logged against the photograph, so an audit trail for a specific image is something you can pull, not something you have to reconstruct.
Related reading

August 30, 2023
Digital Asset Management: Saving the World One Picture at a Time
Discover what digital asset management is and why at LightRocket we believe that saving digital archives is saving the world. Read on to find out more.
Read the post

World Health Organization (WHO)
Releasing the Value of a Global Health Archive
By partnering with WHO, LightRocket was quickly able to demonstrate the power & potential of our Digital Asset Management System. Read more in this case study.
Read the case study

April 24, 2024
DAM Systems: The Useful Platform Organisations Never Knew They Needed
Many organisations have never thought of using a DAM system but, they're one of the quickest ways to increase organisation and efficiency across your teams.
Read the post
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